Refunds and Returns
Baked goods are meant to be consumed as soon as possible after delivery. Items are made to order to provide the freshest product possible. I do not use any preservatives or additives to extend shelf life.
There are certain situations where only partial refunds are available. Please reach out for information.
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Our refund and returns policy lasts 72 hours. Due to the nature of the products we sell after 3 days most items are past their consumable time frame.
Several types of goods are exempt from being returned. Perishable goods such as food or flowers cannot be returned.
Current Return and Refund Policies
Refunds
Refunds are offered on a case by case basis. Please reach out with any issues with order.
Exchanges
We do not offer exchanges on any baked goods as they are made to order.
Shipping
We currently do not offer shipping. We are local pickup and delivery for all baked goods.
Need help?
Contact us at exquisiteepicure@outlook.com for questions related to refunds.